Whatsapp for business Solutions
WhatsApp,the social messaging service app acquired by Facebook $19bn in 2014,is argyably the world’s fastest growing communication app.As on February 2018,1.5 billion monthly active users who are exchanging nearly 60 billion messages on a single day.
In India,it is more popular than Facebook.WhatsApp has quickly taken over SMS as the most preferred form of messaging among Indians. WhatsApp currently has 200+ million users in India, which is around half of the total number of internet users in the country.
To help businesses communicate better with their customers in India, WhatsApp launched WhatsApp for Business.This new feature aims to simplify the process for SMEs (Small and Medium Enterprises) to connect with their customers.
Why WhatsApp for Business
The ability for businesses to create their own profiles, including information such as a company description, email, address, and websites.
Instant replies : let you store and resend message you rapidly send so you can answer general questions without any difficulty and immediately
Set an away message when you are unable to answer so your customers know when to expect a response. You can also generate new Welcome message to introduce your customers to your business.
Report important statistics such as how many of your messages were successfully sent, delivered, and read.
Message Statistics Tools
Ways you can use WhatsApp for business
- For marketing promotion
- For updating order status
- To send reminders
- For customer support
- For product Demos
- To get reviews and ratings